For over 20 years, NCA has prepared for the worst. Our experience and year-round commitment to improving the CAT management process allow us to deliver a workforce with unrivaled skill and credentials.
Thousands of experienced adjusters on-call nationwide.
Rise to any challenge with the leading claims team on your side. With a single call, you can assemble an adjusting staff with the experience and education needed to meet any qualification.
No job too large or small.
NCA proudly represents carriers both large and small on storm sites of all sizes. Whether you need 2 adjusters to handle overflow from a minor wind storm or 200 adjusters to tackle a major hurricane, your company will have the manpower needed to process claims faster than ever before.
We’ve seen it all.
NCA operates on a national scale, servicing the complete range of catastrophe events: wind, hail, hurricane, flood, earthquake, sewer back-up, ice damming. Residential, commercial, or farm /ranch. No catastrophe, no property, is beyond our skill set.
Meet your high standards at high volume
Even when the weather gets rough, your company will continue to shine. NCA CAT teams are designed to enhance customer service and maximize claims processing performance. This dedication to excellence in times of adversity ensures quality, consistency, and timeliness.
Contact all your insureds immediately.
To assure your customers that everything will be back to normal soon, NCA contacts all insureds upon receipt of their claim. Learn more about NCA's comprehensive customer care services.
Have adjusters on site and working claims in 24 hours.
Take control of a storm site by establishing an immediate field presence. With NCA's nationwide network of adjusters, you can begin processing claims in any part of the country within hours of an event.
Monitor claims performance on-line.
NCA offers a complete range of powerful management tools to track the progress of your storm site in realtime. Learn more about NCA's suite of customizable reporting solutions here.
Stay up and running when lines are down.
NCA's Mobile Response Unit is a fully-equipped office environment with satellite communications that can be deployed to any disaster area. Process claims, assist insureds, and have a presence even in the most extreme conditions.
Experience a new level of personal service
Effective CAT management requires far more than adjusters in the field. NCA's infrastructure provides the coordinated administrative assets need to meet any need at any time.
A single-point-of-contact lead.
With a dedicated storm manager within NCA, all your storm site needs are addressed with a single call.
Claims processing built around your company's best practices. Customer service, file review, and quality assurance units are all custom-tailored to your operation's standards.
Adjusters and management work exclusively for your operation.
Many vendors have their adjusters work for multiple carriers during a single event. To ensure quality and consistency, NCA adjusters are committed to your company for the duration of their deployment.
Design your own adjuster certification program.
NCA can help you personalize your adjuster force by building an adjuster education curriculum based on your claims handling procedures.
